Companion Care

This service includes companionship and assistance with daily activities. If the person is living alone or family visits are infrequent, having social contact with others is important to personal happiness and feelings of worth. Whether a social cup of tea and chat or assistance with keeping house or errands and shopping, we can assist. Our companion care services includes:

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• Companionship and conversation

• Help with hobbies and interests

• Assistance with shopping and errands

• Transportation to appointments

• Meal planning and preparation

• Medication reminders

• Light housekeeping

• Laundry and ironing

• Companion pet care and plant care

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Personal Care - Activities of Daily Living (ADL)

Personal care involves more personalize assistance that a person may need. A number of older adults have increasing difficulty with bathing and manipulating clothing and closures. Personal care involves assistance with bathing (whether this is safety stand-by, or assistance with the washing and drying), assistance with dressing as needed and grooming. Our personal care services includes:

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• Personal hygiene assistance

• Medication reminders

• Walking assistance

• All services listed as Companion Care

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Additional Services

 

Post-Hospital Care

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If you or a family member are scheduled for surgery, or following a medical procedure, the process can be overwhelming, Our service can help smooth the process and give you peace of mind.

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Day Surgery Support

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We can support you or a family member throughout the Day Surgery experience. If a family member is not able to be there with their loved one, our experienced staff can step in for you. Services can be adapted to your own situation and can include:

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• Accompanying the client to pre-operative appointments

• Transport to and from Day Surgery

• Companionship during the recovery time

• Staying overnight

• Accompanying the client to post-operative appointments

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Peace of Mind Services

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If surgery or hospitalization has been due to an emergency, it is not unusual for the patient to be concerned about home and even pets left alone. Peace of Mind service can be the solution. Services can be adapted to need and include:

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• Tidying the home in preparation for return from hospital

• Laundry and linen changing

• Attending to pet and plant care

• Security watch of the home

• Taking out and returning the bin

• Collecting the mail

• Discarding any spoiled food from the fridge

• Shopping for essentials when you are ready to return home

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Sitter Services

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There are times where you are not available to stay for prolonged periods with a loved one who is in hospital or who may be living in residential care and has become unwell. Sitter Services are an ideal solution. Our skilled and compassionate staff can monitor and be a companion to your loved one so that you can have some respite or be able to continue with essential life activities knowing that your loved one is being supported. Services are available by the hour (2-hour minimum). Sitter Services can include:

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• Companionship in hospitals

• Companionship in residential care

• Companionship in the home

• Specialized and skilled staff are available to provide support to persons experiencing the changes associated with Alzheimer’s disease or dementia.

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After-hospital support

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Returning home after an acute illness or surgery is daunting. Although we look forward to being at home and to sleep in our own bed again, the reality is, our energy levels and often our physical abilities are temporarily altered because of the surgery or illness. Senior Helpers offers non-medical support services tailored to meet the needs of adults of any age returning home after hospitalization. Services include Companion and Personal care and can be arranged pre-hospitalization or when preparing for discharge. 

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Respite Service

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There are many reasons to utilize respite services. If you are a full-time care for a family member, or a family care who does not live with the person needing care, there are times where you are called away from your home or caring role and need to find a reliable person to support your relative or partner in your absence. Diamond Hearts Senior Care are experienced providers of regular, periodic and emergency respite.  

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Respite services can include:

• Companionship

• Meal preparation

• Social support

• Shopping and errands

• Personal care

• Specialized dementia and Alzheimer’s care

 

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Wellness Watch

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When you need to travel for extended periods with business or take an extended annual holiday, leaving an elderly relative behind is a concern, even if they are well and independent. Sometimes the telephone or facetime are just not enough. Wellness Watch is a non-invasive service that is available to keep contact with your loved one while you are away. Services can be customized to your needs and preferences. However, the basic program consists of:

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• Weekly phone call from a delegated member of our staff

• A one-hour visit for a cup of tea and companionship 

• A sole point of contact for you in relation to your family member

• A monthly report from our team delegate regarding your relative’s wellbeing.

 

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